💬
Support for Mihad
Get help with billing, onboarding, workflow setup, trials, or product issues.
Open a Support Ticket
Send your issue here and the support team will receive it directly.
📧
Email Support
Have a question or need assistance? Send us an email.
support@mihad.properties →Usually responds within 24 hours
🐛
Report a Bug
Found something not working right? Let us know.
bugs@mihad.properties →We prioritize bug fixes
💡
Feature Request
Have an idea to make Mihad better? We review every serious request.
ideas@mihad.properties →Every idea is reviewed
Frequently Asked Questions
Quick answers about the product, billing, and support.
🚀
How do I get started with Mihad?
Create an account on the web, upload your first document set, and start reviewing verified findings. If your team needs a guided rollout, contact us and we can help you set it up.
🔐
Is my data secure?
We use encryption in transit and at rest, access controls, and audit-oriented review workflows. Read our Privacy Policy for more detail.
💼
Who is Mihad built for?
Mihad is built for teams that review sensitive documents and need outputs that can be checked, trusted, and shared with evidence attached.
🧾
What does support cover?
We help with billing, account access, onboarding questions, bug reports, workflow setup, and trial or team-plan questions.
🗑️
How do I delete my account?
You can delete your account from Settings > Delete Account. This permanently deletes your documents, notes, and workspaces. You can also email support and we will process the request.
💳
How do subscriptions work?
Mihad offers a free starter plan and one public paid subscription: Core. Web billing is managed through Moyasar, while App Store billing remains Apple-managed. See our Terms of Use for full details.